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Customer Service Telephone Rep

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Posted : Thursday, December 28, 2023 05:44 PM

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Explore your next opportunity at a Fortune Global 500 organization.
Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day.
We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion.
If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description: Days: Monday - Friday Hours: 6:00pm - 11:00pm Job Summary This is not a remote position, and you must live within the geographic area of Louisville, KY to report to office.
This position responds to inbound phone calls and provides excellent customer service concerning shipping, packaging, marking, labeling, documentation, etc.
He/She performs other tasks as requested.
Responsibilities: Ensures customers and UPSers are in compliance with hazardous materials/dangerous goods laws and regulations.
Fields calls from customers concerning proper guidelines for shipping dangerous goods Fields calls from UPSers in the operation concerning proper guidelines for accepting, loading, and storing air, ground, domestic, and international dangerous goods.
Qualifications: Customer Service skills/experience.
UPS operations knowledge.
Good verbal communication skills.
Working knowledge of Microsoft Word, Excel, Access, and Outlook.
Dangerous good knowledge helpful but not required.
Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria: Employer will sponsor visas for specific positions.
UPS is an equal opportunity employer.
UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications: Must be a U.
S.
Citizen or National of the U.
S.
, an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.
S.
for this employer.

• Phone : NA

• Location : Louisville, KY

• Post ID: 9005016353


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